1. Who We Are
Chameleone FM 94.9 is a radio station based in Bujumbura, Burundi. We operate the Chameleone FM mobile application for Android and iOS, and the website at chameleone.fm.
Data controller: Chameleone FM
Contact: privacy@chameleone.fm · chameleone.fm/contact
2. Scope
This Privacy Policy covers the Chameleone FM mobile application and the website at chameleone.fm. Data practices differ between the app and the website — see Sections 4 and 5 below. It does not cover third-party websites or services you may open through links (for example, social media or WhatsApp).
3. Summary
We do not require you to create an account, we do not sell your personal data, and we do not display third-party advertising. Most app settings (volume, language, playback preferences) are stored only on your device. The mobile app does not collect audience or listening analytics; aggregate listener statistics apply to website visitors only.
4. Mobile App (com.chameleone.fm)
4.1 Information stored locally on your device
The app saves the following preferences on your device using local storage. This data is not transmitted to our servers:
- Playback settings (volume, mute, auto-play, background playback)
- Equalizer preset selection
- Language preference (English or French)
You can remove this data by clearing the app's storage in your device settings or uninstalling the app.
4.2 Information processed when you use the app
When you stream live radio through the app, the following technical information may be processed:
- Network connection data — required to deliver the audio stream and load content. Our streaming server (live.chameleone.fm) may log connection metadata such as IP address, device type, and timestamps solely for technical operation and security (for example, delivering the stream and protecting our systems).
- Device information — basic device and operating system information needed to play audio and maintain playback in the background.
The app does not use this data for audience analytics, listening statistics, or individual listener profiles.
4.3 Information the app does not collect
- Precise or approximate location
- Contacts, SMS, call logs, or calendar data
- Photos, videos, or microphone recordings
- Payment or financial information
- Health or biometric data
- Advertising identifiers for targeted ads
- Audience or listening analytics
5. Website (chameleone.fm)
When you listen to Chameleone FM through our website (not the mobile app), we may collect additional information to understand how the service is used:
- Connection and listening data — our streaming infrastructure may log metadata such as IP address, browser type, and session timestamps.
- Aggregate audience statistics — we may use website listening data to understand overall audience size and trends. This is reported in aggregate form and is not used to build individual listener profiles.
- Contact form submissions — if you contact us through chameleone.fm/contact, we receive the information you submit (such as your name, email address, and message) solely to respond to your inquiry.
6. App Permissions
The Android app requests the following permissions solely to provide its core functionality:
- Internet & network state — to stream live radio and load content
- Wake lock & foreground service (media playback) — to continue audio playback when the app is in the background or the screen is off
We do not request access to your camera, microphone, contacts, storage, or location.
7. Third-Party Services
The mobile app may connect to the following third-party services:
- Chameleone FM streaming infrastructure — delivers live audio
- Image hosting (e.g. Unsplash) — loads illustrative images for news content
- Google Fonts — loads typography used in the app interface
These providers may process technical data (such as IP address) according to their own policies. We do not share your personal information with advertisers or data brokers.
8. How We Use Information
Mobile app: deliver streaming, maintain app stability and security, remember on-device preferences, and respond to support requests.
Website: deliver streaming, maintain site performance and security, understand aggregate audience trends (website listeners only), and respond to contact form submissions.
9. Legal Basis (EEA/UK Users)
If you are in the European Economic Area or United Kingdom, we process data based on: (a) performance of our service (streaming the app you requested); (b) our legitimate interests in operating and securing our service; and (c) your consent where you voluntarily contact us.
10. Data Retention
- On-device preferences (app) — retained until you clear app data or uninstall the app
- App server connection logs — retained for a limited period necessary for operations and security, then deleted or anonymized
- Website audience statistics — retained in aggregate form for as long as needed to understand service usage, then deleted or anonymized
- Contact messages — retained only as long as needed to handle your inquiry and meet legal obligations
11. Data Security
We use industry-standard measures to protect data in transit (including HTTPS for streaming and API requests) and limit access to systems that process listener data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete personal information we hold about you
- Object to or restrict certain processing
- Withdraw consent where processing is consent-based
- Lodge a complaint with a data protection authority
To exercise these rights, email privacy@chameleone.fm. We will respond within a reasonable time.
Because the app does not use accounts, most data is stored only on your device and can be deleted by you at any time through your device settings.
13. Children's Privacy
The Chameleone FM app is not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.
14. International Data Transfers
Our services may be accessed globally. Data may be processed in Burundi and in countries where our hosting or content delivery providers operate. We take steps to ensure appropriate safeguards where required by law.
15. No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
16. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the app after changes take effect constitutes acceptance of the updated policy. For material changes, we may also notify users through the app or our website.
17. Contact Us
Questions about this Privacy Policy or our data practices?
Email: privacy@chameleone.fm
General inquiries: hello@chameleone.fm
Website: chameleone.fm/contact
Address: Chameleone FM Studios, Ave Source du Nil, Rohero, Bujumbura, Burundi